A closer look at Microsoft SharePoint, the software giant’s flagship content and document management application, reveals a versatile platform for not only corporate entities but also for the non-profit, trade association, member society, volunteer organizations and charity or .org entities.
The non-profit sector and other likewise industries are heavily reliant on a strong foundation of communication with its constituents. SharePoint allows an intranet based, wiki styled site for organizations to use as a back-office tool to help maximize, maintain, and manage a wealth of contacts needing access to an organization’s literature or other detailed information without having to start an email trail or play phone-tag during a prospective deal or with policymakers. The software is tailored to be flexible in its accessibility for the end-user: allowing sharing of documents under categorized portals for any specified user(s) to view; is easily configurable, customizable by the end-user; provides an arena for strong, productive customer relationship management; is compatible with constituent outreach portals such as Facebook and other Web 2.0, internet sites or private communities; and comes with a myriad of custom applications. To ensure end-user satisfaction, the software giant has done well to provide a wealth of technical experts/bloggers providing continual feedback, tutorials or troubleshooting assistance. What is the most important feature of Microsoft SharePoint 2010? A higher return on your investment with reduced back office overheard.
Lack- of funding is the most eminent brick wall in the non-profit sector and SharePoint alleviates much of the overheard accumulated by these special organizations by improving in-house communication with the ability to effortlessly share information under a single knowledge-management system, deploy manpower accurately during important issues that arise unpredictably, and sharing data across all chapters, affiliates, partners and other organization involved. SharePoint allows a non-profit to collect, monitor, track, and analyze data by using visual workflows with built-in security and governance, document permissions and records retention. Using a wiki-site model, it allows a user to retrieve information faster than digging through stacks of paperwork or even full e-mail inboxes. From a management perspective, SharePoint 2010 facilitates communication across all departments of an organization thus allowing an organization’s board and leadership to ensure cross-department collaboration, laying a firm foundation to monitor objectives and specific goals.
SharePoint reduces costs by providing an engaging platform, critical to the non-profit initiative for both in-house and constituent communication. The flexible layout of the software allows for easy customization to best fit an end-user’s or organization’s needs, critical to maintain a competitive advantage. It is an effective, secure document management system with an integrated Web 2.0 compatibility, which allows you to reach the public, setting the environment to tackle public policy and gives non-profit the much demanded transparency by their supporters, volunteers, and leadership.